Questions doctors ask about Medslots

It keeps your Google profile and website current, works to get your clinic showing up when patients ask ChatGPT or Gemini, and replies to every WhatsApp message in about five seconds, 24/7.

No. Everything runs from your own WhatsApp. You ask a question or type a change, the same way you message anyone else.

You send your price list, timings and services once. Medslots AI learns from that, and you correct anything wrong by messaging it.

₹4,999 a month, flat, for one clinic. Extra branches are ₹2,500 a month. Everything is included, there's no setup fee, and you can cancel any month.

Once you say yes, it goes live within 24 hours. From then on, the messages arriving after your front desk closes get answered.

Yes. The first reply identifies itself as your clinic's automated assistant, and a patient can ask for a person at any point. What patients react to is that someone replied at night, in their language, with a real answer about price and timing.

Any time. You or your staff can take over from the AI in any chat, whenever you want.

It answers from your clinic's own information, not general internet medical content. It handles the front desk layer: fees, timings, availability, booking. You go through what it knows before it goes live, and you correct it by messaging it. "Root canal is 6,000, not 5,500" is a correction. It will occasionally get something wrong. We would rather say that than pretend otherwise.

No. Medslots works on WhatsApp. When a call goes unanswered, it reaches that caller there instead of letting the number vanish into a missed-call log. Calls your staff pick up do not involve Medslots at all.

Patients message your clinic, see your clinic's name, and the conversation belongs to you. We go through the exact number setup with you during onboarding, before anything goes live, so you know how messages are sent and how it works day to day.

Numbers get banned when automated messaging is pushed through an ordinary account with an unofficial workaround. That is not what this is. You see the setup on your own number before it goes live.

Ten Indian languages. It replies in whichever one the patient writes in, and switches when they switch.

Usually not. Your receptionist is in the clinic, with patients in front of them, doing things software cannot. Medslots covers the hours they are not there: evenings, Sundays, the second line during a rush.

Plenty of WhatsApp tools cost less than ₹4,999, and the good ones will quote your prices back to a patient once you upload a list.

Here is what they generally do not do. They do not let you run everything from your own WhatsApp, so someone has to log into a dashboard. They do not follow up on a call nobody answered. Most bill per conversation, so a busy month costs more than a quiet one. And they do not share one memory across booking, reactivation and your Google listing, so the tool answering at night does not know that patient came in last year, or that your listing still shows the old price.

Whatever you already have: an export or a spreadsheet. If you have nothing on a computer, it starts from today and builds the record as patients message you.

The rules on what a doctor may say to patients vary by council, and we are not the ones to interpret them for you. What we can do is give you control. You decide what goes out. A plain reminder that someone is due for a check-up is a different thing from a discount, and if your council draws a line there, keep it to reminders.

Who gets contacted comes from your own patient records, not from guessing anyone in, and anyone who asks to stop hearing from you is taken off.

Your data is used to run your clinic's assistant and nothing else. It is not sold, and it is not shared with another clinic or used to promote anyone but you.

There is no free trial on your own number, because there is no contract either. The most you can lose is one month.

Rather ask a few questions first? Call or WhatsApp us: +91 91615 66676. You will be talking to a person, not a form. Support runs 24×7.

From the day your account is live and active, not from the day you sign up.

₹4,999 covers one clinic. Each extra branch is ₹2,500 a month. Tell us how you are set up during onboarding and we will confirm the total before you pay anything.

Message Medslots and say stop. It works to the end of the month you have paid for, and nothing renews. No notice period, no retention call, no form.