Built for how dental clinics actually run
Fee questions on WhatsApp, recall reminders for check-ups, honest reviews, and a Google profile that stays current, handled without extra staff.
The jobs that decide whether a patient books
Fee enquiries for root canal, implants, and braces
A large share of dental enquiries are really price questions. A root canal typically starts around 5,000 rupees and an implant around 25,000 rupees, so patients often message several clinics on WhatsApp before deciding, and the one that answers fastest usually wins the booking.
Recalls for 6-month check-ups
Dental care runs on regular recall visits, but a patient who isn't reminded rarely books one on their own. A clinic that doesn't follow up loses these repeat visits quietly, one patient at a time.
Reviews and the clinic's Google profile
Patients decide between nearby clinics largely on Google reviews and how current the Google Business Profile looks, including services, photos, and hours.
DCI code of ethics limits on advertising
Dentists in India can advertise, but the Dental Council of India's code of ethics rules out demeaning solicitation, exaggerated claims, and things like scrolling contact details on TV. Reviews and Google content need to stay within those limits too.
What changes at your clinic
Fee enquiries for root canal, implants, and braces
The WhatsApp AI is trained on the clinic's own pricing and services, so it answers a fee question in seconds, in any of 10 Indian languages, and moves straight to booking instead of leaving the patient waiting for a callback.
Recalls for 6-month check-ups
Recall and reactivation messages go out on WhatsApp automatically to patients who are due for a follow-up, so the reminder happens without staff tracking it in a register.
Reviews and the clinic's Google profile
Medslots asks only patients who actually attended and were happy for a review, writes replies to Google reviews, and keeps the Google Business Profile's content, services, and posts current automatically.
DCI code of ethics limits on advertising
Medslots does not fabricate ratings, testimonials, or case studies, and the doctor or staff can take over any AI conversation at any time, which keeps the clinic in control of what goes out under its name.
Reading for dental clinic owners
Practical guides on enquiries, recalls, reviews and the rules, written for clinics in India.
- Growing the practice
How do you increase patients in a dental clinic in India?
Start with the patients who already contact you. Reply to every WhatsApp enquiry within minutes, including fee questions, follow up every missed call the same day, keep your Google Business Profile accurate, ask every patient for a review the same way and remind past patients when the check-up their dentist advised is due. Then consider new marketing.
9 min read · Updated
- Missed calls
What should a dental clinic's WhatsApp messages say?
A dental clinic's WhatsApp messages fall into two groups: replies inside an open chat, which need no approval, and messages the clinic starts, like a treatment-plan note, a 6-month recall or a review request, which usually need a pre-approved template filed as Utility or Marketing. Copy-ready samples for all seven are below.
8 min read · Updated
- Google profile
How does a dental clinic in India actually get found through local SEO?
Local SEO for a dental clinic means three things matching everywhere a patient can find you: your Google Business Profile, your website's treatment pages with fee ranges, and your Practo and JustDial listings. The dental code allows factual fee display. Start by fixing your Google profile and site, then your directories, then keep all of it consistent.
12 min read · Updated
- Growing the practice
What should a WhatsApp recall message to a past patient say?
A recall message is a short, polite reminder to a past patient that a follow-up their doctor advised may be due. Send it only to patients who agreed to hear from the clinic on WhatsApp, keep it about their care rather than discounts, and stop the moment anyone asks. Samples for five specialties are below.
9 min read · Updated
- Missed calls
Why do patients miss appointments, and how do you reduce no-shows?
Patients mostly miss appointments because they forgot or something came up, not because of distance, and the risk rises sharply the longer the gap between booking and the visit. Clinics cut no-shows most by booking sooner where they can, sending one specific reminder close to the date, and making rescheduling as easy as replying to a WhatsApp message.
13 min read · Updated
- Reviews and rules
Do I have to display my clinic's fees in India?
Yes. NMC regulation 3.7.1 requires every doctor to display fees on the board of their chamber or the hospitals they visit, wherever they practise. Separately, the Clinical Establishments Rules 2012 require a rate list at a conspicuous place, but only in the states and union territories that adopted that law. This is general information, not legal advice.
7 min read · Updated
- Reviews and rules
How do you deal with a fake or abusive Google review at your clinic?
Report it through your Business Profile or the Reviews Management Tool with the closest reason, such as spam or fake engagement. Google checks it against its policy, and if it stays up, you get one appeal. Never offer anything for removal, swap reviews with another clinic, or threaten legal action in a reply.
8 min read · Updated
- Reviews and rules
Should a doctor show their registration number on their website in India?
Yes, in the places the NMC names. Regulation 1.4.1 makes it mandatory to display your registration number in your clinic and on every prescription, certificate and money receipt. Regulation 7.13 covers your signboard. The 2002 code predates websites, but showing the same number and qualifications there too keeps your listings consistent, which patients and AI tools both check.
7 min read · Updated
Questions dental clinics ask
Where an answer rests on a rule, the source is linked under it.
Can a dental clinic advertise on Google or WhatsApp in India?
Yes. The Dental Council of India's code of ethics allows dentists to advertise, provided it stays dignified: no demeaning solicitation of patients, no exaggerated or false claims, and no scrolling names or contact details on TV. A Google Business Profile and factual WhatsApp replies fall within this; the line is claims and solicitation, not the channel.
Source: Dental Council of India, Revised Dentists (Code of Ethics) Regulations, 2014
Does a dental clinic have to display treatment fees for things like root canal or implants?
Fee display requirements in India come from a mix of the Clinical Establishments Act (where it applies in that state) and general NMC-linked transparency expectations, and they can vary by state. A clinic should check its specific state's rules rather than assume one national standard, and displaying indicative fees clearly also reduces the back-and-forth price questions patients ask on WhatsApp.
How often should a dental clinic send recall reminders?
A 6-month check-up is the interval most dental clinics use as a default recall cadence; it is a common clinical convention rather than a government-mandated rule, so a clinic should follow its own dentists' clinical judgment for each patient. What matters operationally is that the reminder actually goes out, since patients rarely book a recall visit unprompted.
Can Medslots send review requests automatically to every patient?
Medslots only asks patients who actually attended and were happy with their visit for a review; it does not send blanket review requests to every patient regardless of experience. This keeps the clinic's review profile honest and avoids the kind of fabricated or gamed ratings that damage trust once discovered.
Can the WhatsApp AI handle enquiries in Hindi or other regional languages, not just English?
Yes. The WhatsApp AI replies in any of 10 Indian languages, which matters for dental clinics since fee and treatment questions often come in the patient's own language rather than English.
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₹4,999 a month for one clinic, ₹2,500 a month for each extra branch. No setup fee and no contract.