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Last reviewed 17 Sep 2026. This policy is being finalised with our legal adviser.

Legal

Shipping and Service Delivery Policy

Effective 17 Sep 2026 · Last updated 17 Sep 2026

This policy explains how a Medslots subscription from Letex Media Co., L47 Jankipuram Garden, Gaurabagh, Lucknow, Uttar Pradesh 226021, India, is delivered to your clinic. It should be read together with our Terms of Service and Refund and Cancellation Policy.

Nothing is shipped

Medslots is a software subscription delivered online. No physical goods are sent to you, so there is no shipping address to give and there are no shipping or delivery charges.

When your service starts

  1. You answer a few questions: clinic name, location, what you treat, your WhatsApp number.
  2. You send what you already have: price list, timings, how you like to explain things.
  3. We set it up and hand it back. You go through what it knows on WhatsApp and fix anything wrong by typing the correction.
  4. You say yes, and it goes live within 24 hours of signup.

How you get access

You run Medslots by chatting with it on your clinic's own WhatsApp. There is no app to download and no dashboard to install.

Billing and confirmation

Billing starts the day your account goes live. Your payment confirmation comes by email from hello@medslots.com.

If something is delayed

If your account is not live within 24 hours of signup, or you have not received your payment confirmation email, contact us at hello@medslots.com or +91 91615 66676 (call or WhatsApp, 24×7) and we will look into it.

Contact us

Letex Media Co.
L47 Jankipuram Garden, Gaurabagh, Lucknow, Uttar Pradesh 226021, India

Email: hello@medslots.com
Phone / WhatsApp (24×7): +91 91615 66676