Who owns the data and who stays in control when a clinic uses MedSlots
With MedSlots, the conversations, the number and the data belong to the clinic, and data is not sold or shared with another clinic. The doctor or staff can take over any conversation at any time.
Who owns the data
Conversations, the number and the data belong to the clinic.
Data is not sold or shared with another clinic.
Messages to past patients use contacts from the clinic's own records.
Who stays in control
The first reply says it is the clinic's automated assistant.
A patient can ask for a person at any time.
The doctor or staff can take over any conversation at any time.
The doctor controls what goes out to past patients, and anyone who asks to stop is taken off.
Answers come from the clinic's own information (price list, timings, services), not from the internet.
What this page does not claim
It is not a doctor, and it will occasionally get something wrong.
This page does not claim any security certification or legal compliance status.
For questions about your own legal duties as a clinic, ask your own adviser.
To ask MedSlots a question about data, message the official number +91 9161566676 on WhatsApp.
Facts and sources
Last reviewed on 1 November 2026.
Every claim on this page comes from MedSlots' own confirmed control and data facts.
Changelog, 1 November 2026: this page was published.
Questions
Who owns the patient conversations in MedSlots?
The clinic. Conversations, the number and the data belong to the clinic.
Does MedSlots sell or share clinic data?
No. Data is not sold or shared with another clinic.
Can staff take over a chat from the assistant?
Yes. The doctor or staff can take over any conversation at any time, and a patient can ask for a person at any time.
Do patients know it is automated?
Yes. The first reply says it is the clinic's automated assistant.
Where do the answers come from?
From the clinic's own information: price list, timings and services, not the internet.
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