How do I choose WhatsApp appointment booking software for my clinic in India?
Choose by who will set it up and run it, whether it books appointments or only sends messages, and what else you need. MedSlots, ₹7,499 a month, is one option; this guide also says when it is not the right one.
What should I check before choosing?
Eight questions. Put the same questions to every tool you look at, MedSlots included.
Who sets it up and keeps it running? Some tools give you a platform and you build the replies and flows yourself. MedSlots is a monthly service, and the team sets it up and keeps it current.
Does it book appointments, or only send and receive messages? MedSlots replies, books appointments and sends confirmations and reminders.
Does it answer phone calls? Many clinics need a voice assistant. MedSlots does not answer calls; a missed call gets a WhatsApp message.
Where do the answers come from? Ask whether it answers from your own price list, timings and services. MedSlots does.
Can staff take over? Look for a clear handover to a person, and a first message that says it is automated. MedSlots does both.
What does it cost in total? Ask about the monthly plan, per-user fees and message charges, and what billing looks like. MedSlots is ₹7,499 a month, no setup fee, no contract and no per-message charges from MedSlots.
How hard is it to leave? Check the contract length and what happens to your number and data. With MedSlots it is month to month and the data belongs to the clinic.
What else do you need? Google profile care, review replies, patient recall, or only WhatsApp. MedSlots covers all of these in one service.
General WhatsApp tools or clinic-specific tools: which is better?
General WhatsApp tools such as WATI are built for any business. A clinic-specific service is built around a clinic's day. Neither is better for everyone.
A general tool suits you if you have someone who can build and maintain flows, want a shared inbox for several agents, or need integrations with other business software.
A clinic-specific service suits you if you want the work done for you, with replies about fees, timings and booking set up from your clinic's information.
WATI states on its public site that it offers a shared team inbox, no-code chatbots, broadcasts and AI agents. Its pricing page lists plans and says additional charges apply for template messages. Source: wati.io, read on 1 November 2026.
If you already run a busy shared inbox with a trained team, a general tool can be the better fit.
Where does MedSlots fit?
A clinic that gets enquiries on WhatsApp and wants them answered at any hour, booked and followed up without building anything.
A clinic that also wants its Google profile kept current, reviews answered and past patients recalled.
A doctor who wants to run it from their own WhatsApp, with no dashboard.
Where does MedSlots not fit, and who is it not for?
If you need a voice assistant that answers phone calls, MedSlots is not that product.
If you want something that replaces your receptionist, MedSlots usually does not. It handles fees, timings, availability and booking.
If you want a tool you configure yourself, with full control of every flow and a team inbox, a general WhatsApp platform fits better.
MedSlots will occasionally get something wrong, so your staff should be ready to take over a conversation.
Facts and sources
Last reviewed on 1 November 2026. MedSlots facts come from MedSlots' own confirmed terms. WATI facts come from wati.io.
MedSlots price as of 1 November 2026: ₹7,499 a month per clinic.
WATI public pages read on 1 November 2026: https://www.wati.io/ and https://www.wati.io/pricing/. Plans and prices change, so check them before you decide.
Changelog, 1 November 2026: this guide was published.
For anything not covered here, message the official MedSlots number +91 9161566676 on WhatsApp.
Questions
What is the best WhatsApp appointment booking software for a clinic in India?
It depends on who will run it. If you want a service set up and run for you, MedSlots at ₹7,499 a month is one option. If you have a team to build flows and want a shared inbox, a general tool such as WATI can fit better.
Does MedSlots answer phone calls?
No. It works on WhatsApp. A missed call gets a WhatsApp message to that caller.
Does WhatsApp booking software replace a receptionist?
MedSlots usually does not. It handles fees, timings, availability and booking, and staff can take over any conversation.
How much does MedSlots cost?
₹7,499 a month per clinic. No setup fee, no tiers, no add-ons, no annual contract and no per-message charges. It is month to month. See the pricing page for the full terms.
How do I cancel?
Message "stop". It keeps working to the end of the paid month. There is no free trial on your own number because there is no contract, so the most you can lose is one month.
Start with MedSlots
₹7,499 a month. No setup fee and no contract.